How to file a moving complaint

Relocation is a daunting and stressful process. There are a lot of things you have to pay attention to and prepare before movers arrive. However, no one expects to have issues with the moving company. Unfortunately, sometimes these things happen. Especially when you paid for the, usually expensive, moving services. Hiring a professional moving company, like best movers Las Vegas, should always allow you to have a smooth relocation experience. In case that does not happen, we help you file a moving complaint to resolve the issues you had. However, it is important to note that, if this happens, you should try to be as calm as possible and avoid direct confrontation with the moving company.

Why do people usually file a moving complaint?

Once you pay for moving services like hiring movers Mesquite, NV you expect everything to go smoothly. However, this is not always the case. On some occasions, mostly not on purpose, there will be some issues with the relocation process. No one wants to experience these kinds of things, yet, they will occur from time to time. Moreover, some of the most common issues people might face when moving are:

  • Bad service
  • Items being damaged or broken during transit or handling
  • The moving company is late for pickup or delivery
  • Unexpected charges and costs
a man signing papers representing a way to file a moving complaint
Being unsatisfied with the services or the movers being late are some of the most common issues people have

Filing a complaint is always the best solution to go to. However, we advise you to avoid any form of confrontation or abusive behavior in case this occurs. Many moving companies will have a professional approach to these situations.

Contact the moving company about the issue

The first thing you should do in case of an issue is to directly contact the moving company. However, pay attention before hiring a moving company, as there can be many fraudulent companies lurking. If your moving company is legitimate, with its own website and public information about the company, you will have an easier time resolving the issue. In that manner, you should always be respectful and vocal about your issue and not turn to abusive or rude behavior.

Write a moving review on the website of the company

Writing a moving review is a public way to file a moving complaint. Just like you would write a positive review for a good relocation experience, you should do the same with a bad one. Moving reviews are a great way of letting potential customers, as well as the moving company, about the issues or positive things you have to say.

a wan writing a moving review on his laptop
A moving review is a public way to tell potential customers about the advantages and issues you had with the moving company

Additionally, as the moving company will be aware that everyone can see the reviews, they will aim to aid you. However, again, avoid arguing with the movers if you have an issue.

File a moving complaint to the small claims court

Always aim to file a moving complaint directly to the moving company first. If that does not work, resort to the small claims court. However, if you are deciding to do this, make sure you have evidence by your side. In addition, consult with your lawyer to see if this is worth it. Sometimes, the fees of these claims might be bigger than they are worth.

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